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How to book your holiday.
General Information
/ Introduction We look forward welcoming you to Maldives
and to meet and greet you on arrival from Airport.
This is your easy guide to help you familiarize with our booking,
payment procedures and most importantly how to use this website to
choose a resort, live-aboard or to make a booking. We have been
constantly updating and upgrading the services that we offer to our
customers by offering very attractive rates. Recently we have
introduced live agents to help you with all your requirements on
time without delay. We are glad to inform that we are very confident
that the rates we are offering are the lowest rates available for
all Maldives resorts/hotels featured.
We will not ask for your credit card and etc personal details to
make a reservation for you, but we advice you to send your name,
arrival/departure date & maximum details to make your holiday
arrangements perfect.
As soon as we get your inquiry we will let you know if rooms are
available, from the choice of your resort/hotel for your desired
itinerary and will forward you the confirmation with total price for
your Holiday including all charges. Only than you need to send us
your credit card details or payment guarantee to reconfirm your
booking.
We accept credit details to be sent by Fax only and is for security
reasons.
We will always try our best to send you the booking availability,
confirmation or denial within 12 hours.
In order to guarantee your booking and to block rooms payment
guarantee should be made by return within 24hours as availabilities
and confirmation are subject to change, as we work on first comes
first basis with guaranteed payment. We have all the right in
releasing the rooms or cancel the request if not reconfirmed or
replied before we get another request for the same.
Resort/Hotel or holiday packages availability can be checked anytime
through us either by e-mail, fax or phone call.
Choosing
a Resort island or a Live-aboard ... If you have any specific
resort of interest to spend your Holiday means it’s simple and easy.
However, if you aren’t sure of what to choose or where to go, we are
here to help you offer the resorts suiting your budget and
requirements. You just need to let us know what you are looking for
or the type of Holiday (Honeymoon, diving or etc) you wish to have
in Maldives.
We will be continuously revising our list of resorts and holiday
packages for your benefit.
The live-aboard listed are available for charter and few vessels
operate on a regular weekly route. Individuals can join the larger
vessels or other if available any time they want to. The vessels are
suitable for fishing, leisure and diving safaris. These vessels have
itineraries but can be changed if requested in advance and if
possible at that particular time.
If you have questions please be in touch.
Price check / Rates The
rates offered/featured are the best rates available and we are very
confident that it will not be possible to get any better deal from
anywhere else, including direct from the Resort Hotel.
The rates featured are valid for the requested period and are
subject to change without any prior notice.
While making a booking you should enter travelers name, nationality,
choice of resort, meal plan, arrival and departure dates, transfer
type and as soon as we get your form we will get back to you.
If there are to add any government taxes it will be included and all
details will be sent to you.
Room Availability ... Maldives has on of the fastest growing
travel industry in this region. Due to this it has become very
difficult to get rooms during peak period. We have over 70 resort
islands (hotels) and a number of small & large safari live-aboards.
The busiest periods are Christmas and New Year period, Month of
January to February and August to September. The earlier you book
your accommodation the better.
For most of the resort listed on this website you will now be able
to get rooms with immediate quotation. For other resorts we will let
you know the availability soon.
Deposits and Payment ... If your arrival is more than 45
days, to your arrival date we will charge a deposit of USD 100.00
upon confirmation and we will request the balance amount when it's
30 days to your arrival or will be informed at the time of booking.
If your reservation was confirmed less than 30 days to your arrival
we will require full payment at the time of confirmation.
You can pay us with your credit card. We also accept bank-to-bank
wire transfers or Western-Union money transfer methods. We will send
you specific instruction upon confirmation of your reservation,
based on your interest.
In case you cancel your reservation we'll refund you the payment
less the cancellation charges if any. There will always be an
administrative charge of 10% of the total amount, if you cancel the
reservation in addition to the cancellation charges, if any. Please
read our “Cancellation Policy” before you book.
Booking your holiday ...
All resorts listed on this website are available to book directly
with us. You can use the form to make the booking and also you will
be able to calculate the costing for your holiday. The quotes should
cover basically accommodation charges, transfer charges, and taxes.
For most resorts the rates are inclusive of all government taxes and
charges except the Bank charges for payment processing.
You can send your 'Reservation', or 'inquiry' request through this
website, fax or phone call.
Your reservation will be confirmed soonest possible and we will try
to respond within 12hours.
Once your reservation is confirmed with us, you can contact us
anytime to check the status or can directly call the Resort/hotel or
vessel or etc., and check the status.
We will be happy to assist you in every form and if you need any
resort hotels tel, fax or e-mail we will be glad to offer the same
for your kind perusal.
Please read the terms and conditions before you book which will be
the mutual agreement.
We request you to visit once every month to our website to see of
there is any change in terms & conditions.
Special requests ... When you
fill the preliminary reservation form, please mention any special
requests (such as special meals, honeymooners, wedding anniversary,
non-smoking room or etc.). We thrive to meet your requirements as
much as possible. We will let you know before we confirm if the
request can be arranged. Group
bookings ... We offer discounts depending on the resort for
group bookings of 12 or more; particularly for the live-aboards.
Please request for discount at the time of booking and we will
inform you if you are awarded a group discount.
Late Bookings ...
We can arrange your holiday even with only 24 hour notice
depending on the resort and transfer availability. We recommend the
client to call us for very late bookings.
Many tour operators have had the advantage of having all or a great
percentage of beds secured on an allotment basis (the rooms remain
reserved for them till a certain time period normally 14 days to the
arrival date). Most of the time the resorts will decline early
reservations by individual for peak periods like the Winter. But
unfortunately these tour operators some times are unable to fill the
rooms reserved for them when the time period expires. Since we
locally operate we are in a position to negotiate quickly and
reserve these rooms for our clients who have wait listed or want to
make a last minute reservation during peak and off-season.
We hope that you have gathered enough information regarding booking
with us and if you still have any questions that we have not
covered, please write to us.
Looking forward welcoming you to Maldives and to meet and greet you
on arrival from Airport... |
